»Dealing with Fear«
Hans Ulrich Gumbrecht
Since When and Why Are We Afraid
of the Future?
Bertrand Bacqué, Ingrid Wildi Merino
Beetween Fear as a Spectacle
and Interiorized Fear
Genetic Roots of Instinctive
and Learned Fear
David N. Bresch
Von irrationalen Ängsten
zu versicherbaren Risiken
Dealing with Fear
The Mise en Scène of the SS
in National Socialist Propaganda
Violent Machines for Troubled Times
Teresa Hubbard, Beate Söntgen
Home and Fear
after the Symposium’s Talk
Iassen Markov, Stephan Trüby
Temple of Janus 2.0
The 5 Codes_Space of Conflict
Jürgen Mayer H., Henry Urbach
Mind the Gap
A Transcript of the Symposium’s Talk
Matthias Aron Megyeri
Sweet Dreams Security® Est. 2003
Notes from an Orwellian City
Jasmeen Patheja, Hemangini Gupta
Fear as Experienced
by Women in Their Cities
Ortwin Renn, Andreas Klinke
Von Prometheus zur Nanotechnologie
Der gesellschaftliche Umgang
mit Risiken und Bedrohungen
The Politics of Lines.
and the Production of Space
Gerald Siegmund, Maren Rieger
Die Another Day: Dealing with Fear
Jens Martin Skibsted, Adam Thorpe
Liberty versus Security:
Bikes versus Bombs
High over the Borders
Stories of Hummingbirds, Crying Wolves,
and the Bird’s Eye View
Yi Shin Tang
Dealing with the Fear of Abuse
of Intellectual Property Rights
in a Globalized Economy
Keine Angst im Labor
Nikolaj Ladovskijs psychotechnische
Architektur im postrevolutionären Moskau
Susanne M. Winterling
Dealing with Fear: an Inside
and an Outside Perspective
Jens Martin Skibsted
Liberty versus Security: Bikes versus Bombs
While reading the following notes of my presentation held at the symposium, please have a look at the PDF-presentation.
– cars play a dominant role in our society: the car is the king
Designing bikes did not exist—beautiful bikes did, but not design bikes. I then searched in literature—nothing to be found on bike design: sport, history, technology …, but not bikes. Years later, I set up a meeting with Marc Newson, still a philosophy student, and showed him the great opportunities within the bike market and started Biomega soon after. I started designing my first bike simultaneously. I learned by watching Marc Newson design and I learned by watching the products I wanted to out-compete.
The competition was not bicycles to me, but cars. Cars in most cities out-compete bikes although by just about any obvious practical point, they are inferior to bicycles in urban traffic:
On the other side: they protect you from bad weather and are safer. The latter only if you disregard other people’s safety.
How can a machine be the standard that, by any actual standard, is inferior? Well, I think it is simply about design. I identified the real differentiators and adopted them as product design principles:
Visibility: Cars are visible in traffic, but more importantly they reflect who you are.
Drivability: Cars are pleasant to drive. Simple vs. combination gears …
Integration: Cars are holistic or one thing vs. puzzle
Durability: A car will last a lot longer.
Such principles are the corner-stones of our product that in turn should reflect our brand. Applying such principles to a product foreign to those principles also entails a certain degree of innovation.
This leads me to brand personality and continuity. I do not have a straight-forward recipe for making a brand personality and maintain its continuity, but I will let you in on how I have dealt with it.
Biomega is a small company, so one do not need a constitution—a dictatorship is cheaper and easier. That person is me. Basically I dictate what I think is cool and what is not. You wonder how to be a dictator and work with a guy like Marc Newson. Well, that is not an issue as you divide and rule. Why would you hire a guy like him—that would be because he is among the finest shape givers? He has no clue about bike geometry so his design needs to fit with the geometry of an expert frame builder. The design needs to reflect the mentioned core product values (cables inside, stem cover …). The colors are made by someone else, the graphics are made by someone else, etc. You keep total control.
That being said, in bigger work spaces a dictator would be stretched a bit thin so you create brand rules. I think you need to be really severe about them. They are not only dictums. They are the constitution on the basis by which you discuss. They become kind of the objective basis on which you discuss whether designs are acceptable or not. Only when the dictator starts finding the results of the rules unpleasing will he try to reinterpret the rules and rewrite the constitution. To be compared with scientific paradigm shifts.
Another thing that almost goes without saying: involve a maximum of senses and approaches. So we have from the beginning made Biomega music, a Biomega sent, Biomega collateral, Biomega product placement in movies and videogames.
The design market is polarised between big process companies (IDEO …) and superstars (MN, Ross, Marcel W., etc.). The big process companies cannot create desirability, the superstars can. The problem with the superstars is that they only really care for their own brand. Since Marc made our first product we did not have that clash of brands. We had a kind of thermodynamic detailing process going. Because of pricing we had to use standard parts so sourcing was a big part of it. These parts were in turn sometimes redesigned. See seat clamp …
Also we applied our own theories on technology: Mega Tech. Because of Marc’s weight on the brand we balanced him out with Ross Lovegrove. We had the idea of a lug bike and we knew a bamboo expert … + the Super Plastic = Meta Tech. The latest addition Karim Rashid for Target might turn out to be an electric bike.
We are the middle ground—reliability + sex. When I design for other parties I will let them rule and divide. When I started working for Puma, I was lumped together with Vexed, because together we had been pioneering Urban Mobility. So I tried to adapt to the style they had made for UM. I tried to follow other design routes: More complex looking, half octagon, bike and accessories and apparel. I also sought a link to Puma’s BMX heritage and American bad boy culture.
At the end, let me mention some fears we still have to factor in: the cable lock represents the fear of theft (according to the fear of separation/not being loved). Then we have external factors: these are in particular political obstacles (toll roads) = fear of environmental catastrophe and the fear of terrorist bombing. This is where Adam Thorpe’s research and talk will begin.
Our research has revealed that since the Bognor and Brighton bike bombs, fly parked and other bikes are regularly removed by police in Westminster, London from locations thought to be attractive to terrorist acts. For example, bikes were banned from Parliament Square (London, June 2006), removed and regularly impounded when parked in the proximity of the Labour Party conference in Brighton September 2005:
This policing strategy is not an over reaction. Bike parking sites are attractive to terrorists. This is not a fictional assessment or our personal assertion. It was a remote controlled bike bomb on the roadside which targeted a Ministry of Interior police bus (Kabul, October 11, 2006). There are many similar press reports about bike bombs that can be easily accessed via the web, which also offers access to a three minute video clip of the streetscape outside of Yishun MRT train station, Singapore, seen through the eyes of a terrorist. It features the voice of Hashim bin Abas. Bin Abas reviews bike parking from the point of view of someone looking for a place to plant a bomb. The videotape was recovered from Afghanistan and led to his arrest for hostile reconnaissance/terrorist activities. On this tape (transcript is available on Channel News Asia website 2007) Bin Abas says: “You will notice that some of the boxes are placed on the motorcycles, these are the same type of boxes that we intend to use.”
The camera pans across the bicycle stands to motorcycle racks and other parking facilities and the voice continues: “This is a taxi stand, our bicycle can be parked there also; either bicycle or motorcycle. This is a view of the pickup point from the rear; there is a tree next to the bicycle bay. This is the place where the military personnels will alight from the bus or queue up for the bus.”
The use of bike bombs is a known urban terrorist MO. In recent years, linked to conflict and insurgency in the Middle East, there are many examples where bike bombs have been used to kill soldiers as well as civilians and create terror in Afghanistan, Pakistan, and more recently Baghdad. Clearly, the policing strategy in relation to cycle parking on London’s streets is intended to address, via social policy, what Roach et al.in their account of the conjunction of terrorist opportunity (CTO), locate as crucial principles to avoid terrorism i. e. “restricting the resources available to the terrorist;” “excluding terrorists from the situation;” and promoting “deterrence” via situational interventions deployed to “raise the perceived risk of getting caught or failure for terrorists.”
In relation to cycle usage in cities “troublesome tradeoffs” (Paul Ekblom 2005) between designing to promote the benefits of cycle usage and designing to reduce the threat of terrorism are glaringly apparent.
We note that: “It is estimated that up to 1,600 people can die prematurely each year due to health problems caused by breathing London’s polluted air” (Mayor of London 2002). So it may be argued that the risk associated with bike bombs is superseded by that of traffic pollution. Additionally, the pollution threat is discriminate in that it directly affects the most vulnerable, “children, older people and those with heart and lung problems.”
It is already established that “most [air] pollution in London comes from road traffic,” the major contributor being the “11 million car journeys made [in London] every day.” The Mayor of London’s Air Quality Strategy (2002) identifies increased cycle usage as part of the solution to this lethal problem. He advocates measures aimed “to help staff to walk, cycle or use public transport to get to work; for example, by putting in cycle racks and showers.”
Desirable as it is to eradicate the threat of bike bombs from our cities, deterring cycling by banning cycle parking in busy locations (considered high-risk) cannot be the answer given the benefits of cycling in relation to health and quality of life issue. The issue of “risk,” discussed at length by Bill Durodié (2005) needs to be carefully understood and reviewed. Indeed, if the benefits of bike use are more significant for daily commuters than the threat of terrorism how far should anti-terrorist thinking influence or impede the design, context, and availability of bicycle parking?
We believe the above question is the crux regarding the design of anti-terrorists objects/environments for public space. To address the tradeoffs that inevitably arise, we advocate a rigorous assessment of the design conflicts and confluences between security and user requirements.
When considering Roach et al.’s Conjunction of Terrorist Opportunity Framework (2005) in relation to public cycle parking, seven of the principles are particularly useful for identifying areas of conflict between user requirements and measures necessary to deter or prevent terrorism.
A definition of terms, abbreviated from Roach et al.’s original text is necessary to appreciate how these principles relate to situational terrorism prevention through design:
1.1. Excluding terrorists from the situation, i. e.
1.2. Deterrence, i. e.
1.3. Target vectors, i. e.
1.4. Target enclosure
1.5. The wider environment
1.6. Boosting preventers (including capable guardians)
1.7. Discouraging or deterring terrorist promoters
When considering the design of cycle parking provision, there are a number of key design drivers that prescribe “fitness for purpose.” Design of an appropriate facility, likely to meet user requirements, and therefore encourage optimum usage, must consider the following issues that we have extrapolated from existing cycle parking design guidelines and Bikeoff research.
2.1. Length of stay
2.6. Guardianship, Surveillance, and Lighting
2.7. Maintenance and servicing equipment should be low maintenance. Servicing is necessary to signal a secure, well-managed facility and is likely to be attractive to users.
2.9. Charges are only appropriate on long stay parking where security is highly considered.
2.10. Scales of Provision
Once user requirements and CTO principles are defined, their cross consideration may assist designers in identifying the areas of conflict between “fitness for purpose” and resistance to terrorist mis-use or abuse. The designer has to identify the troublesome tradeoffs and convenient correlations between user requirements and the techniques that deter terrorism. Having determined these conjunctions, knowledge of terrorist MOs is required to enable the designer to understand how to mediate, reducing conflicts and amplifying confluences.
3.1. Length of Stay
By reviewing the above standards, we clearly identify that it is undesirable to users and sustainable transport objectives for the authorities to adopt a strategy that involves removal of bikes from the location (as in Westminster, London), and creates “exclusion zones” for cyclists. A thorough analysis of terrorist MOs, in pursuit of mediation of this conflict, is necessary, and in our opinion, reveals that in the vast majority of cases, explosives are not concealed in the bike itself but in bags placed on the bikes, and we include numerous press accounts in our endnotes in support of this assertion. Therefore, it may be appropriate, in cases where “short stay” parking is desirable, to address risks of terrorism by removing bags on bikes (rather than bikes) from the high-risk locations.
Proximity to the destination the bicycle parking serves does offer some anti-terrorism benefits in that it may boost preventers by appropriating guardianship from personnel at the destination served. It is necessary for these guardians to be alerted, motivated, and empowered to be effective. Again, “long stay” facilities are most compatible with anti-terrorist considerations as these facilities acknowledge a user requirement for guardianship.
In brief, after analyzing the above user requirements and CTO principles it is our view that an appropriate anti-terrorist bike parking facility may be described as;
Having identified where the conflicts lay, an understanding of terrorist MOs (perpetrator techniques) may enable designers to mediate these conflicts within their proposals. And thus we would argue one of the best means of equipping designers to design against terrorism would be to make sure these perpetrator techniques are documented and understood. Ekblom has argued (in conversation with us) for much more in depth analysis of criminal perpetrator techniques and scripts, and we would make the same case regarding terrorist MOs.
Also other questions need to be addressed. Why would the terrorist, of all the objects in the urban environment to choose from, select a bike as their bomb carrier? Is the bike park close to a high-risk target? Is a bike the only thing that can get close to the target and be left unattended? Are other potential carriers subjected to searches or authorization? It is appropriate to ask these questions first as it may be that the need for an address to terrorism at all is unnecessary, given risk analysis of context, or that the context warrants even greater consideration of terrorism deterrence.
In relation to the Westminster parked bike parking ban described earlier, a review of terrorist MOs related to bike bombs, reveals that the majority of bicycle bombs are located within bags on bikes rather than in the bike frames themselves. In fact we have been unable to identify bike bombs integrated into the bike frame, with the exception of Northern Ireland in the 1970s (Bowden 1976). There is not sufficient information on record to detail the impact of this MO. We do know however that all other terrorist interventions using “bike bombs” have located the explosive device within a bag or other container on the bike. This is significant. It indicates the bike frame does not offer easy accommodation of terrorist intentions. This is significant in terms of policy about bike parking. It prescribes an intermediate action between removing bikes from the scenario, at a cost to quality of life issues (including convenience, environment, and health) and that of no-response to the potential terrorist risk presented by parked bicycles and their accessories.
Clearly we should not be complacent about the risks of terrorists using bombs integrated into bikes in public places. We are well aware that terrorists are what Ekblom (1997) describes as “adaptive criminals” so that “displacement” of the terrorist bomb from bag to bike frame may occur in a short space of time.
We would advocate that knowledge of terrorist MOs be continually re-appraised to empower designers to keep up with the “adaptive” terrorist. Indeed, where possible designers and their expert advisors should seek to outmanoeuvre the terrorist threat by designing against risk prior to its occurrence (in this instance perhaps via the design or urban bicycles or cycle lockers that would contain a blast). However, we must be wary to avoid “scientific and technical [or design] developments where we increasingly elevate risk over opportunity” (Durodié 2002) at a cost to quality of life and user freedoms. Designers and cycle parking providers should avoid what Durodié describes as “vulnerability-led” responses. These tend to focus more on speculative “What if” type questions—particularly emphasizing low incidence/high consequence scenarios … at the expense of realistic “What will?” and “What has?” type evidence.
We also tend to agree with Hille Koskela (2002) who in her account of “tolerance versus prejudice” states “it is sometimes worth taking a risk in relation to security when considered against quality of life issues given that ‘hard solutions’ faint [fade?] over time.”
Preventing cyclists from parking easily by applying bicycle exclusion zones, or bike parking restrictions, is also not the only troublesome trade-off we need to think through regarding anti-terrorist design strategies. Cycling has recently become a “hot” political topic, not least because of the success of sustainable transport discourses. There are more cyclists on the road in London resulting from measures such as congestion charging, and some argue because of the bombing of the London Underground on July 7, 2006, which catalyzed a 400 percent increase in cycle sales in the capital in the weeks that followed.
The relationship of the bike to such discourse has been “heightened” or to use Innes (2004) account has been “signaled” and therefore could easily become a symbolic terrorist target. When considering why a bicycle would become a terrorist vector, situational considerations may not be the only motivating factors. The potential to embarrass the authorities and scupper their attempts at developing more sustainable transport options needs to be considered too. Perhaps the ultimate troublesome trade-off is between the negative impact upon “on street” cycle parking provision that would inevitably ensue should a terrorist using a bike bomb “succeed” and the measures necessary to prevent this occurrence. A terrorist success in using a bike bomb may lead to over-reaction by the authorities and circumvention of the requirement for cycle parking to be freely and readily available to users to promote urban cycling, whilst over determination of measures to prevent this scenario may themselves deter cycle usage.
The Biceberg underground parking system is automated. It collects bikes from, and returns them to street level. It comes in different model sizes able to store 46, 69, or 92 bikes. In addition to bike storage, the space provided for the bike by the Biceberg can also be used to store accessories such as a helmet, backpack or even a laptop.
The Biceberg system was first conceived in 1994 by Jaime Palacios and his company MA-Sistemas, S.L. It was further developed in 2003 to an operational standard, and has now been installed in six locations in Spain. In 2006, we understand from the designer, there were several expressions of interest in using the system from other European countries, including France and Denmark. The exterior housing for the automated system, shown below, is located at ground level.
The key strengths of the system, from a user perspective, include the fact that Biceberg offers space sensitive underground parking that can contain extra mobile objects (helmets, bags) as well as bikes. Also, on street, the housing offers exhibition or advertising potential for the promotion of cycling. Its SmartCard and Pass-Code controlled access system means that users have exclusive access to their own property and that it is relatively safe from theft at any the of day or night.
Concerns in relation to fitness for purpose are limited to the fee paying aspect and multi-user access at times and locations of peak usage. Installation of several smaller (46 bikes) as opposed to one larger (96 bikes) facility would go some way to resolving this issue.
Despite this positive user review security experts to whom we showed the Biceberg system, prioritized concerns about bombs being planted by terrorists in bags or on bikes, who were imagined to be able to gain access by stealing smart cards or obtaining them in false names. We identified from the start that the design of the underground concrete bunker, which forms part of the pre-fabricated structure, in which bike are stored could protect the public from the worst of any potential bomb blast at street level linked to terrorist activity, but this fact did not alleviate their concerns.
When we raised these issues with the owner/designer James Palacious, his first response (when interviewed by Marcus Willcocks in Barcelona 2006) was to say that adding explosive detecting sensors was not impossible in design terms, just entirely “unnecessary.” He argued that the system already had enough “defensiveness” designed into it via password protected, smart card access control systems, and CCTV, to be safe. Yes, the system could be adapted further to include explosive detection, but the owner thought it pointless unless ordered by direct customer specification. Also the extra costs of this added security could, in his opinion, be prohibitive for the majority of customers.
When viewed in relation to the design recommendations identified in the above cross comparison of user requirements and CTO principles, the Biceberg appears to us to be a highly appropriate solution for cycle parking in certain areas, currently considered to be at high-risk of terrorism. We can see that it would work well in certain contexts, (if not all) even in cities like London that are regularly on high security alert, with one provision. When considering Biceberg in relation to its robustness to terrorist mis-use or abuse, the feature, which the manufacturer considers to be one of its key user benefits, is in our opinion, one of its greatest weakness, i. e. the ability and encouragement to store bags as well as bikes. The above analysis prescribes that storage of the bags or other items capable of concealing explosives must be denied. This is a serious claim, and means that in using a strong theoretical framework, the CTO framework, to create an informed opinion about a design, we can balance the opinions derived from expert review, and identify that the real issue linked to terrorist mis-use or abuse, and use is counter intuitive. Rather than Biceberg being a likely terrorist facilitator it could in fact be a good cycle parking solution in high-risk areas.
Ultimately, we agree with Frank Furedi (2002) who argues against a “culture of fear,” and also Durodié (2002) who warns against over-reaction from the authorities, and states the need to develop responses based on clear values rather than focussing on vulnerabilities. To paraphrase Durodié: “To restore some balance [within the user liberty versus security debate] demands acting calmly [or designing calmly] confidently, and above all rationally.”
If we are to benefit from design opportunities, spanning troublesome tradeoffs between security and user requirements with ingenuity, rather than suffering the consequences of “vulnerability-led” responses, designers must embrace what John Thackara (2005) has described as “design mindfulness.” We must also heed Benjamin Franklin’s warning that “those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety.”